Return Policy

Return Policy

We strive to ensure your satisfaction with our products. If you need to return an item, please follow the guidelines below:

Return Period:

  • Standard Returns: We accept returns within 21 days from the invoice date for most items. Items must be in their original packaging with all tags attached.
  • Final Sales: Closeout and $3 Closeout Items are final sales and are not eligible for returns.

Restocking Fee:

  • Late Returns: Returns made after the 21-day period are subject to a 20% restocking fee.
  • No Returns: We do not accept any returns after 45 days from the invoice date.

How to Make a Return:

  1. Repack the Items: Ensure that items are repacked in their original packaging with all tags attached.
  2. Include Original Invoice: Attach a copy of the original invoice with your return.
  3. Reason for Return: Provide a brief reason for the return. Without a reasonable explanation, the return may be subject to a restocking fee.
  4. Refund Options: Indicate whether you would like a refund to your credit card or reserved credit on your account for future orders.

Return Shipping Costs:

  • Buyer Responsibility: The buyer is responsible for all return shipping costs.
  • Original Shipping Charges: Original shipping charges are non-refundable for all returns.

Return Address:

Please send your return to the following address:

Lipopsun International Corporation 4641 District Blvd Vernon, CA 90058

 

For any questions regarding our return policy, please contact us through our website or at [email protected] .

We are here to assist you with any concerns or inquiries you may have.