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Store Policy

Signing Up

We are a Wholesale-Only Sunglasses Company.   California State Law requires us to verify your resale status, for that reason you will need to set up a wholesale account before you can purchase from us.
You can set up your wholesale account with us by following these steps:

  1. Create an online account. Click here to Create a New Account.
  2. California Residents only: Fill out and sign the "Resale Certificate". You can get a blank form by clicking here and print it from your browser. 
    Special Note:  The only purpose of filling out "California Resale Certificate" is to claim that your purchase is for resale and non-taxable. Once we have your signed form on file, you don't need to send it again for your future purchases.        
  3. Send in your documents. Send the signed "Resale Certificate" AND a copy of your Business License or Tax Permit to sales@lipopsun.com.  Please include the login ID you created in step one to expedite the approval process. You can also print the two documents and send them via fax to (323) 583-2070, however please call (323) 583-3502 to ensure we have received the fax.         
  4. We will activate your account. If your documents are received Monday thru Friday during 9:00 a.m. to 5:30 p.m. (pacific time), your account will be approved in a few minutes. After you will receive an email confirming when your account is active. If we receive them on non-office hours, we will activate your account at the earliest return to the office. You will receive an email as soon as your account has been activated.

Existing Customers


If you are our existing customer and we already have your signed documents on file, but this is the first time you use our website,  please click here to  create a new account.  After you create your account, please call us at 1-800-599-9970 and we will be happy to activate your online account.  
Still Having Questions?


If you have more questions about account creation or about how to use our website,  please feel free to call us at 1-800-599-9970 or email us at sales@lipopsun.com.  We will be happy to assist you.     

 

Product Availability

We do our best to keep the content in our website up to date. Generally, we remove out-of-stock items from our product list immediately. Often times, there are customers ordering the same items online and physically so it may be difficult to manage stocks for certain items. The items that are out of stock will be removed from your order while the rest of your order sent and recalculated accordingly. Because there are high quantities of orders to process, we can not always call and inform all of our customers about the items that are out of stock. If you would like to know if any items become out of stock, please add the remark on the additional information. We will not send you the items that were unfulfilled from previous orders when the items become available again in our store. You will have to re-order them in a separate new order.

 

Order Fulfillment

We do not accept over the phone or e-mail orders. Due to past confusions, we will only accept orders placed online unless unforeseen problems and circumstance occur. We do accept orders that are placed in person for customers who visit our company showroom and warehouse in the 4641 District Blvd., Vernon, CA 90058 location. Business owners visiting from out-of-state must provide shipping documents as proof that merchandise will be leaving the state of California.

 

Order Minimum

There is a minimum order of $100.00 (not including shipping) for online orders. If the order that you are placing is less than $100, please add item "Minimum order fee" from the accessories category to your cart. If the minimum order fee is not present in your order while your order is less than $100, we will not process your order. Please help us keep our operation cost down so we can pass the savings to everyone.

 

Order/Payment Security

We understand your concern of on-line shopping security. We use SSL (Secure Socket Layer) encryption technology to secure your transaction. SSL is used by most of the online e-stores and online banks. All credit card information is transmitted through the SSL secure channel. To protect your account, we ask you not to share your login and password with others. You can easily change your password by clicking the Account button on the top bar after you logged in.

All payments for online orders must be paid through VISA or MasterCard. International Customers must pay via Wire Transfer or PayPal

 

Privacy Policy

We respect the information you share with us as personal and confidential. Any information we collect from you is strictly for the purpose of processing your order. We will not share or sell any of your information to others. We will not add your email to any email lists or newsletter lists. Copyright All content on this site is the property of Lipopsun Corporation and is protected by U.S. and international copyright laws. Users of this site may use the content on this site as a shopping resource. Any other use, including reproduction, modification, distribution, transmission, republication, display or performance of the content of this site is strictly prohibited.